
Direct answer: Air freight is charged on the greater of actual gross weight or volumetric (dimensional) weight. Volumetric weight = (Length × Width × Height in cm) ÷ 6000 for general air freight (some express/courier channels use ÷ 5000). So a 5 kg box of pillows can be billed as if it weighs 25–30 kg. Always calculate both numbers before you book, using your channel's exact divisor.
By the Air Freight Operations team, Baton Logistics — we handle air shipments of everything from phone cases to furniture frames, and "why am I paying for 30 kg when my box is 5 kg?" is a daily question.
An aircraft pays for the space a shipment occupies as much as for its mass. A container of memory foam or rattan furniture is heavy on space but light on the scale, so carriers convert volume into a "weight equivalent" and charge the higher of the two. That equivalent is the chargeable weight.
Two numbers matter:
Your chargeable weight = the larger of the two.
Volumetric weight (kg) = L (cm) × W (cm) × H (cm) ÷ DIVISOR
⚠️ This is the #1 place quotes go wrong. Always confirm the divisor with your specific channel. A ÷5000 courier rate will show a higher chargeable weight than a ÷6000 airline rate for the same box.
A carton of cushion covers: L 60 cm × W 40 cm × H 50 cm, actual gross weight 6 kg.
The shipper pays for 20 kg even though the box weighs 6 kg. Multiply that across 200 cartons and the difference is significant.
For multi-carton shipments, calculate per carton (or per total volume ÷ divisor — both give the same result for uniform cartons) and confirm with your forwarder's exact rule.
Q: How is chargeable weight calculated in air freight?
A: Chargeable weight is the greater of actual gross weight and volumetric weight. Volumetric weight = L×W×H (cm) ÷ 6000 for general air freight (÷5000 for many courier channels).
Q: Why does my light package cost so much to ship by air?
A: Because airlines bill the larger of real weight or volumetric weight. A light but bulky box "weighs" more by volume, so you pay for the space it takes.
Q: Is the divisor always 6000?
A: No. General air freight commonly uses 6000; many express/courier services use 5000 (occasionally 4000). Confirm the divisor for your specific channel.
Q: Does sea freight also use chargeable weight?
A: No. Ocean freight is usually billed by container (FCL) or volume in CBM (LCL), not dimensional weight. That's why bulky-light cargo is often cheaper by sea.
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